Frequently asked questions

Screen printing is a method of printing where ink is pushed through a fine mesh screen onto a surface, creating a design or pattern. It offers high durability, vibrant colours, and the ability to print on various materials like fabric, metal, and plastic.

Pad printing is a printing process where ink is transferred from a silicone pad onto a surface, typically used for printing on irregular or curved objects such as pens and stress balls.

Engraving is a process of cutting designs into a hard surface, often metal, to create decorative or functional patterns.

Spot colour printing is a method where each colour in a design is printed using its own ink, ensuring precise colour reproduction. This printing method is perfect for corporate branding and vivid colour palettes.

Digital printing is a method where digital files are directly printed onto paper or other substrates using a digital printer, eliminating the need for printing plates. It’s ideal for short print runs, quick turnaround times, and variable data printing.

Litho, short for lithography, is a printing method where ink is applied to a flat surface (typically a metal plate) and then transferred onto paper. It’s known for its high quality and is commonly used for large print runs such as magazines, posters, and packaging.

A ‘print ready’ PDF consists of correct sizing of the file, adjusting the photo resolution, optimising font quality, adding crop marks and bleed.

A digital proof is a preview of a design or document in pdf format, allowing you to review and approve it before it’s printed or produced. Once the final proof has been received on our end and sent to production, no amendments can be made so please check your proof carefully.

CMYK stands for Cyan, Magenta, Yellow, and Black, the colours used in printing. We might need your CMYK values for designing, but keep in mind that the final colour can change depending on the paper and materials used for printing. If you would like to see how your colours would look on your desired paper stock before they get sent to print, please contact us.

Vectors are graphic images made of paths that can be resized without losing quality. They’re used for logos, illustrations, and designs that need flexibility in size, making them essential for graphic designers.

The usual business card includes your name, job title, company name, contact information (phone number, email, address), and company logo.

Crop marks and bleed are essential elements in printable documents. Crop marks indicate the exact size and cutting points, while bleed prevents white edges caused by slight paper movement during trimming. We ask for all printable documents to include crop and bleed to ensure a neat and perfect print job.

Foiling finish is a process where a metallic or coloured foil is applied to a surface using heat and pressure, creating a shiny or decorative effect.

Debossing is the opposite of embossing. Instead of raising the image on paper, it presses the image into the paper, leaving an indentation. Debossing is commonly used to add a tactile finish to business cards, invitations, and product packaging. It works particularly well with thick paper or cardstock.

Embossing is a printing technique that creates a raised design or pattern on paper or cardstock by pressing it into the material from the back, giving it a three-dimensional effect.

Spot UV is used to enhance specific areas of printed materials, such as logos or images, by adding a glossy, raised effect.

A satin finish is a smooth and slightly glossy surface texture often applied to printed materials or photographs. It’s less shiny than gloss but more reflective than matte, giving a subtle sheen to the printed piece.

Standard business card dimensions are 85 x 55mm, the perfect size to fit in a wallet, purse, or pocket but can be bespoke should you require

Collating in printing means putting printed pages in order. For example, if you print five copies of a 10-page report and the printer collates, each copy will have pages 1 through 10 in order, saving you from sorting them manually.

GSM in print refers to the weight of the paper. It stands for grams per square meter and indicates the thickness and quality of the paper. Higher GSM values indicate thicker and sturdier paper, while lower GSM values indicate lighter and thinner paper.

Depending on the complexity of a quote request, we aim to return your quote request in 4 –6 hours. Regarding promotional merchandise and marketing material turnaround times, please contact your account manager to get further information, we will try our best to reach your deadline or suggest express turnaround items.

A PO, short for Purchase Order, is a document issued by a buyer to a seller, outlining the details of a purchase agreement. It typically includes items, quantities, prices, terms, and other relevant information related to the transaction.